More expensive than some other services: While LegalZoom packages for starting an LLC start at $79 for the most basic service, companies such as Swyft Filing and Incfile offer basic business incorporation services starting at $49 and $0, respectively, plus state fees.Limited customer service: If you require customer support by telephone, then you have to contact representatives during business hours, which vary from weekdays to weekends (5 a.m.No freebies: LegalZoom doesn’t offer a free trial.
Costs depend on the plan you choose and how long you subscribe to those services. Access to an attorney costs you: When you pay to receive LegalZoom services, remember that a personal consultation with an attorney is charged.On the BBB, nearly 150 customers have given it an average 1-star rating. Money-back guarantee: If you’re not satisfied with the services within 60 days, you can contact the company for a refund.ĭespite having an A+ rating from the Better Business Bureau, there are negative LegalZoom ratings.Resources and information: LegalZoom features a knowledge center and company blog and also provides access to business and personal legal information, downloadable document templates, a question-and-answer forum and legal consultations.No charges by the hour: LegalZoom has flat fees for its services, as opposed to hourly billing from law firms.Cheaper than hiring a lawyer: Attorneys can charge $100-$400 an hour.National presence: LegalZoom offers access to independent attorneys in all 50 states.One-stop legal shop: LegalZoom offers a range of personal and business legal services, including business documentation services and estate planning advice.Long-term experience: LegalZoom was established 20 years ago, and its customer services and resources have grown throughout that time.While some consider LegalZoom among the best online legal service providers, the company has its fair share of positive and negative reviews.
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